Elfin Planet™ Privacy Policy
Elfin Planet™ has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: elfinplanet.com

Elfin Planet™ utilizes varying degrees of information depending on products selected or functions performed by a visitor to the site as follows:

Privacy factors for "Factory Branded" Products
The Elfin Planet™ logo and URL are embedded in all "Factory Branded" Elfin™ images. They are received FREE of charge in exchange for the visitor's e-mail address and acknowledgement that the terms outlined in the End User License Agreement have been read, understood, and agreed to.

In this case, the e-mail address is used for two purposes. First, we use the e-mail address to deliver the Elfin™ animation selected by the visitor. Next, we use the e-mail address to communicate information about site updates, new products, special offers, etc. related specifically to Elfin Planet™. We do NOT provide your e-mail address to 3rd parties for any reason. Any visitor not wishing to receive subsequent mailings can simply reply to any e-mails with REMOVE in the subject line, and we will remove that individual from our mailing list.

Privacy Factors for "Factory Sheer" Products
The Elfin Planet™ logo and URL have been removed from all Factory Sheer Elfin™ images. They are received upon receipt of payment and acknowledgement that the the terms outlined in the End User License Agreement have been read, understood, and agreed to.

In this scenario, the visitor becomes a customer as they make a purchase from Elfin Planet™. As such, we need to collect standard information about the identity of the individual making the purchase. Here's the information we require:

First and Last Name
Address
City, State, Zip
Phone
E-Mail Address

This information is stored in a database, primarily for order tracking purposes and customer service. Elfin Planet™ also provides a mechanism whereby customers can retrieve their information as a convenience for future purchases. We use your e-mail address only to communicate information about site updates, new products, special offers, etc. related specifically to Elfin Planet™. We do NOT provide any of this information to 3rd parties for any reason. Any customer not wishing to receive subsequent mailings can simply reply to any e-mails with REMOVE in the subject line, and we will remove that individual from our mailing list.

During the course of the purchase, the visitor provides credit card information to Elfin Planet. We do NOT store your credit card information on our servers at any time for any reason. Credit card information is received securely using best practices encryption technology and is verified and processed in real time by Verisign, Inc.

Privacy Factors for "Factory Tailored (individual)" Products
Factory Tailored (individual) Elfin™ images refer to Elfins™ in our existing inventory that have additional text embedded in the image for personalization. They are received upon receipt of payment and acknowledgement that the the terms outlined in the End User License Agreement have been read, understood, and agreed to. Factory Tailored (individual) Elfin™ images are licensed to a specific individual (as opposed to an organization), and are limited to text only. Text is limited to 25 characters. Limited font color options are available. The font type and size are fixed. Factory Tailored (individual) Elfin™ images are offered at a fixed price due to the limitations imposed for personalization options and the individual use terms imposed.

In this scenario, the visitor becomes a customer as they make a purchase from Elfin Planet™. As such, we need to collect standard information about the identity of the individual making the purchase. Here's the information we require:

First and Last Name
Address
City, State, Zip
Phone
E-Mail Address

This information is stored in a database, primarily for order tracking purposes and customer service. Elfin Planet™ also provides a mechanism whereby customers can retrieve their information as a convenience for future purchases. We use your e-mail address only to communicate information about site updates, new products, special offers, etc. related specifically to Elfin Planet™. We do NOT provide any of this information to 3rd parties for any reason. Any customer not wishing to receive subsequent mailings can simply reply to any e-mails with REMOVE in the subject line, and we will remove that individual from our mailing list.

During the course of the purchase, the visitor provides credit card information to Elfin Planet. We do NOT store your credit card information on our servers at any time for any reason. Credit card information is received securely using best practices encryption technology and is verified and processed in real time by Verisign, Inc.

Privacy Factors for "Factory Tailored (corporate)" Products
Factory Tailored (corporate) Elfin™ images refer to Elfins™ in our existing inventory that have additional text and/or company logo embedded in the image for personalization. They are received upon receipt of payment and acknowledgement that the the terms outlined in this End User License Agreement have been read, understood, and agreed to. Factory Tailored (corporate) Elfins™ are licensed to a specific organization (as opposed to an individual), and are not limited to text. Corporate logos, taglines, URLs, etc. can be incorporated into existing Elfins™ and can use various font types, sizes, colors, etc. depending on the requirements. Factory Tailored (corporate) Elfins™ are offered at a quoted price per project due to the wide variety of options offered for personalization and their less restrictive commercial use terms.

In this case, Visitors submit an information form to request a quote for "Factory Tailored (corporate)" products. This information is NOT stored in a database but is simply received in an e-mail by Elfin Planet staff. The information is used only for the purpose of formulating a quote and having a means to contact the person making the inquiry to discuss further details. Should an agreement be reached for product purchase, all relevant customer information will then be added to the database for order tracking and customer service purposes. We do NOT provide any of this information to 3rd parties for any reason.

Other Information

IP Address
Elfin Planet™ may use your IP address to help diagnose problems with our server and to administer our web site. Your IP address is used to help identify you and your shopping cart, and to gather broad demographic information to help us measure effectiveness of our marketing efforts.

Cookies
The Elfin Planet™ web site uses cookies to keep track of your shopping cart and, in some cases, the site or search engine that referred you to our website. We use cookies to deliver content specific to your interests.

Links
This website contains may periodically contain links to other sites. Elfin Planet™ is not and cannot be held responsible for the privacy practices or the content of other web sites.

Security Practices Overview

Protecting Sensitive Information Between Visitor and Site
The following Elfin Planet™ web site functions employ "industry best practices" SSL encryption technology by Entrust™ to secure sensitive information between the visitor's web browser and the Elfin Planet™ web site. The SSL certificate is held by Elfin Planet's parent company, SiteLightning, Inc.

The following actions are secured by SSL encryption:

1. Viewing or Modifying items in the shopping cart
2. Providing required customer information
3. Providing credit card information

Once credit card information is submitted, it is verified and processed securely by the Verisign™ PayFlow Pro™ system where funds are transferred to a NOVA Information Systems™ merchant account held by Elfin Planet's parent company, SiteLightning, Inc.

Elfin Planet™ does NOT store customer credit card information on its servers at any time.

  

Site Security
This website has stringent security measures in place to protect the loss, misuse and alteration of the information under our control.

Contacting Elfin Planet™ Regarding This Privacy Statement
If you have any questions about this privacy statement, the practices of this web site, or your dealings with this web site, you can contact info@elfinplanet.com